Handling clients & convincing is not everyone’s cup of tea. We need someone who can manage the client at any point of time.
Need a pro- active, energetic, and high on ethics with outstanding verbal, written and listening skills (Hindi/ English)
Understands details of several functions to provide quality service
Basics of excel, MS Word and Power Point
Carefully write/ type messages to ensure professional tone
Assist customers via email or chat
Handle queries and complaints of customers related to Freshboxweb
Transaction handling Services, Problem Solving Efficiency• Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals who that understand the importance of great customer service
Responsible to deliver high quality and productivity results that meet the identified targets
Ability handle tough situation with customer
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers Correctly follow and implement different quality standards/ definition documents
Hyderabad
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